Customer Experience Specialist – 4 LPA, Bangalore

From 1 to 6 year(s) of experience

₹ 3,50,000 - 4,00,000 P.A.

Job Description

Roles and Responsibilities

ROLE : Customer Support, Escalation handling - Voice, Chat, Email CANDIDATE- 1+ years in Customer Service, Complaint Resolution, Escalation Management
- Experience in Voice, Chat and Email
- Excellent communication skills in English

Desired Candidate Profile

Currently handling escalations and complaint management. Experience in handling Voice, Chat and Email. Those who are currently working with consumer product / service firms preferred.

Perks and Benefits

Key Skills

Escalation Management Customer Service Complaints Resolution

BPO Customer Support Customer Experience Non Voice Process Chat Support Voice Process ITES Call Center

Skills highlighted with ‘‘ are preferred keyskills

Education

UG:Any Graduate