Customer Experience Specialist, 2+ Years, Bangalore

Hiring for Simpl

From 2 to 7 year(s) of experience

₹ 5,00,000 - 6,00,000 P.A.

Job Description

Roles and Responsibilities

ORG: Simpl - Awarded Fintech of the yearCANDIDATE: - 2+ Years in Customer Service (Multi Channel - Voice, Email, Chat)
- Exp in Product firms preferred
- End-to-end Complaint Resolutions
- Handled B2C (Consumers)
- Fluent in English & Hindi

Desired Candidate Profile

Adept at Customer handling - voice, email and chat. Working with a Product firm, handling the escalations / complaints from consumers. Fluent in English and Hindi (pref) Worked with Sr. Management

Perks and Benefits

Key Skills

Customer Support Customer Service B2C escalation management Resolution management

Email Complaints Resolution Chat Operations Voice

Skills highlighted with ‘‘ are preferred keyskills

Education

UG:Any Graduate

Company Profile

Talent Bee Consulting Pvt. Ltd

Simpl is one of India's finest young company, which was awarded the best Fin-Tech of the Year.

Simpl offers excellent growth opportunity, amazing work culture an

Company Info

View Contact Details+

Contact Company:Talent Bee Consulting Pvt. Ltd

Salary:

5,00,000 - 6,00,000 P.A.

Industry:

FinTech / Payments

Functional Area:

Customer Success, Service & Operations

Role Category:

Customer Success, Service & Operations - Other

Role:

Customer Success, Service & Operations - Other

Employment Type:

Full Time, Permanent